The AI business partner that answers, books & runs your front office
Manny AI is the front office on your website, an AI booking agent for Western Mass small businesses that works like a partner, trained on yours. It answers customers in English or Spanish, asks the qualifying questions you would, books the appointment, and has the customer confirm it — on every plan, while you work.
English & Spanish standard · Built in Springfield, MA
English & Spanish standard · Built in Springfield, MA
No website? Manny AI Lite includes one.
A one-page site on your own domain, at no charge and never billed on its own. No term, cancel anytime.
Manny AI on it
It answers in English or Spanish from what it knows about your business, books into your calendar, and emails you every lead as it happens.
Where you are
Your hours, your address, and one tap to directions in Google Maps or Apple Maps, with the map itself a press away. Your Google listing is linked, so the photos and reviews you already have there work for the page too.
FAQs
The questions you answer on the phone all day, written once, marked up so they can win the answer box and feed your agent at the same time.
- Hosting, SSL, and a global CDN. The one thing you renew yourself is your domain, at your registrar
- Manny AI running, retrained whenever your prices, hours, or services change
- The page in English and Spanish, the second language kept in step every time the page changes
- Every lead Manny AI captures, emailed to you as it happens
Tell us the business. Manny AI reads your Google listing and what is published about you, and the demo page arrives by email. No card until you pick a plan.
The AI booking agent at work
Two Springfield businesses we built for, Manny AI asked to book on each. It asks what the visit is for before it offers a time, in whichever language the customer starts with.
One Manny AI, three sizes
Pick by how much of the front office you want Manny AI running. Move up anytime — the training carries, and the tiers differ by which admin controls they unlock, not by which partner you get.
Manny AI Lite
For answering & capturing leads
Answers, captures leads, books up to 140/mo
Your business partner, on your website. Manny AI answers every visitor, books the appointment, has the customer confirm it, and files the lead and the contact in your own admin. We set it up and show you around; from there it runs the front office on its own.
- Manny AI answers 24/7 from what it knows about your business
- English, Spanish & more, matching the customer
- Books into your calendar — up to 140 appointments a month, each confirmed by the customer
- Every lead emailed as it happens and kept with its contact
- Knowledge, leads & contacts in your own admin
- One embed snippet for your website, any platform
- Google Business Profile claimed with you, step by step in your dashboard
- Contractors get estimates & jobs too, with finished work on the website
- Dealers get an inventory page too, with up to 10 vehicles on the website
- No website? A one-page site comes free with the plan
Manny AI
Most popularFor making the partner yours
Everything in Lite, made yours, 400 bookings/mo
The same partner with the full customization admin unlocked, so Manny AI speaks, looks, and behaves exactly the way your business does.
- Persona, tone, topics & refusal rules
- Name it, restyle it, pick its face & greeting
- Suggested questions you choose
- Test conversations & correct its answers
- 400 appointments a month instead of 140
- 50 vehicles on a dealer's website instead of 10
- Everything in Lite included
Manny AI Pro
For booking jobs while you work
Unlimited bookings — and the calendar run for you
No monthly ceiling, and Manny AI runs the calendar around every booking, with deposits, reminders, a waitlist, and intake forms, while you work.
- Unlimited appointments a month
- Unlimited vehicles on a dealer's website
- Deposits & card payments on booking
- Named staff, day-before reminders, waitlist & intake forms
- Opening lines per page, quick buttons & scoped menus
- Runs on several websites, with a domain allowlist
- Your website re-read weekly, changes flagged
- Everything in Manny AI included
No website? See the free one-page website.
Manny AI Custom
- Connected to the tools you already run — your CRM, calendar, invoicing and inventory
- Flows designed for your business — intake forms, multi-step quotes, several locations or brands
- Its own screens inside your dashboard, built for how your team works
- Scoped with you, built by us, and run as a service on our side on a quoted monthly
scoped and quoted up front · its running monthly is quoted with the build
Scope a buildWorkflows, run by Manny AI
One business process at a time, defined with you and run by Manny AI with as many agents as it needs: recall chasing, appointment confirmations, review replies, the follow-up nobody gets to. Priced per workflow, never per agent.
One Workflow
For the one process eating the most hours
One workflow, run for you
- As many agents as it needs
- Built and trained with you
One business process handed to Manny AI, staffed with the specialists it takes, and run the same way every time. Publish a week of content, answer and qualify every lead, turn every finished job into a case study and a review ask.
- One workflow, defined with you on the free diagnostic — what comes in, what the agents do, who approves, what goes out
- Manny AI staffs it with as many AI specialists as the work needs (research, copy, graphics & video, voice, SEO, publishing, reporting)
- Your Knowledge built at setup, so everything ships in your voice
- You approve the output; the agents do the volume
- Normal AI usage included; third-party seats pass through at cost, never marked up
Growth
Most popularFor three processes running side by side
Up to three workflows
- One manager over all of them
- Add or swap a workflow any time
Three workflows under one manager, so the research feeds the writing, the writing feeds the design, and it all lands in one dashboard for your approval.
Everything in One Workflow, plus
- Up to three workflows running side by side, coordinated by Manny AI
- Handoffs between workflows, so one process feeds the next instead of you playing middleman
- A monthly report tying the work to calls, bookings, and sales
- Swap a workflow when the business changes, at no charge
Unlimited
For handing over every process you can define
Unlimited workflows, normal use
- Quarterly review of what to automate next
- Custom agents scoped in
Every process you can define, staffed and run under one manager and one boss: you, with a standing look at what to hand over next.
Everything in Growth, plus
- Unlimited workflows within normal use, added as fast as we can define them with you
- A quarterly working session on which processes to automate next
- Custom-built agents for the workflows that are specific to your business, scoped in
- Priority turnaround on changes and new workflows
Your admin, plan by plan
Every plan comes with your own admin. We set Manny AI up and train you on it; what you can reach in there depends on the plan.
| In the admin | Manny AI Lite | Manny AI | Manny AI Pro |
|---|---|---|---|
| Knowledge — everything it knows about your business, read from your website, every fact approved by you | |||
| Website reading — how much of your site Manny AI reads into Knowledge | 2 pages | 10 pages | Whole site |
| Leads inbox — every captured lead in the admin, also emailed to you | |||
| Embed on your website — one snippet, any platform | |||
| Google Business Profile — a guided claim on your own Google account, step by step in your dashboard; done for you with Google Profile Setup | |||
| Booking — straight into your calendar, in your own admin | 140/mo | 400/mo | Unlimited |
| Inventory — for dealers: vehicles on the website we build for you, imported from a spreadsheet, photos matched by stock number | 10 vehicles | 50 vehicles | Unlimited |
| Confirmed bookings — the customer confirms each one through a code emailed under your name | |||
| Photos for quotes — asks for a photo when it sharpens the estimate, attached to the lead | |||
| English or Spanish — your admin, and every email and text your customers get | |||
| Personality & behavior — persona, tone, topics to avoid, refusal rules, languages | — | ||
| Make it yours — name, colors, greeting, avatar & placement | — | ||
| Suggested questions — the prompts visitors see first | — | ||
| Test & correct — try conversations and fix answers before customers see them | — | ||
| Runs the calendar — deposits & card payments, named staff, day-before reminders, waitlist, intake forms | — | — | |
| Opening lines — a different greeting per page | — | — | |
| Quick buttons & scoped menus — guided flows for pricing, booking, FAQs | — | — | |
| Several websites — a domain allowlist controls where the embed runs | — | — | |
| Weekly re-read — we re-scan your website and flag what moved | — | — |
Answering Springfield customers today
A daycare and a painting contractor, both case studies below. The same front desk is ready for your business.
JK Daycare got a website & AI agent in two weeks
Parents couldn't reach anyone midday and there was no website to answer them. Two weeks later they had a site with an AI agent answering parents' questions from the site's own content, day or night. Every question answered.
Read the JK Daycare case studySL Painting gets leads qualified around the clock
A contractor can't answer chat from a ladder. SL Painting's AI agent answers questions and qualifies leads 24/7, so what reaches the crew is a real job with details, not a missed call. The same site now ranks #1 on Google, organically, for exterior painting in Springfield.
Read the SL Painting case studyCommon questions
What does it cost?
Every price on this site opens with one emailed link. Ask for it here and the numbers appear on this page, on the pricing page, and on every product page.
What makes Manny AI a business partner and not a chatbot?
A chatbot answers from a script. Manny AI reads your website into Knowledge, where you approve every fact, answers from it, books real appointments the customer confirms, files every lead and contact in your own admin, and walks you through claiming your Google Business Profile at setup. On Pro it runs the calendar around each booking and re-reads your website every week so what it says stays true. You configure Manny AI once and it works the front office while you work.
Which Manny AI plan books appointments?
All of them. Every plan books into your admin calendar, and you and your staff see every appointment there — Lite takes up to 140 appointments a month, Manny AI up to 400, and Pro has no ceiling. What Pro adds is running the calendar around the booking: deposits and card payments, booking with a named person, day-before reminders by email and text, a waitlist, and intake forms before the visit. If a month hits its ceiling, Manny AI keeps answering, captures the lead, and hands out your phone number. On the website plans every plan books too; unlimited booking arrives with Get Booked.
How does Manny AI keep fake bookings off my calendar?
The customer confirms every appointment. Manny AI holds the time for 15 minutes and emails a six-digit code and a link, sent under your business name. The appointment, the lead, and the contact are created once the customer confirms, and one email address holds one upcoming appointment at a time. The same email carries a page where the customer can cancel.
Does it work with the website I already have?
Yes. Every Manny AI plan is one embed snippet on the site you already have, whatever it's built on, and nothing gets rebuilt. On that site Manny AI answers, books, and captures leads; it reads your pages and never changes them, so the site stays with whoever maintains it. Changing a page by chat comes with the websites we build, and <a href="/terms/#where-manny-ai-edits" class="text-primary-blue dark:text-primary-tint font-medium hover:underline">the terms</a> say what that takes. And if you don't have a website, a fast one-page site on your own domain comes free with Manny AI; the standard one-time setup covers training Manny AI, launching it, and the guided claim of your Google Business Profile.
Do I manage Manny AI myself?
Yes, through your own admin. We configure Manny AI for your business at setup and train you on the admin; from there it's yours — the Knowledge it answers from, your leads inbox, and every control your plan unlocks. You never file a ticket to change a price or an opening hour in what Manny AI says.
Do you set up my Google Business Profile?
Yes, and you pick how. Every Manny AI plan includes a guided claim: your dashboard walks you through claiming the listing on your own Google account, filing the verification, cleaning up duplicates, correcting the name, address, phone, hours, and website, and pointing the profile's buttons at the site Manny AI runs on, with your details ready to paste at each step. The listing is yours. Want it done for you? <a href="/local-seo/" class="text-primary-blue dark:text-primary-tint font-medium hover:underline">Google Profile Setup</a> on the local SEO page does the claim and the SEO half, categories chosen against the competitors who rank, services and Q&A written, photos loaded. A suspended or hijacked listing is its own rescue.
Does the AI booking agent speak Spanish?
Yes, English and Spanish are standard on everything we build, not an add-on. Manny AI answers in whichever language the customer starts with. Your admin reads in English or Spanish too, and so do the emails and texts your customers receive.
Can it answer phone calls, or just website chat?
On your site it answers and books on every plan. For your phone line, Manny AI Custom answers every call and routes it to the right person — that's a quoted build.
I run a dental or medical practice — is this the clinical AI in the news?
No. The headlines — AI chart notes, consent lawsuits over exam-room recording, liability questions — are about clinical AI, meaning ambient scribes and diagnostic tools. Manny AI is your front desk on the website. It answers patient questions, captures a name and a number, and books; a clinical question gets pointed to your patient portal, and an emergency gets the exact instruction you configure. It never listens in the operatory and never touches charts or diagnosis.
What does a dental or medical practice get in the admin?
An admin that reads like a practice. Leads are Inquiries and contacts are Patients. Each patient has a page with one timeline of appointments and visit records, and a doctor signs a visit record to lock it. Each doctor gets a login limited to the calendar, the inquiries, and the patients, while the owner keeps the plan, the hours, and Manny AI. Manny AI never reads patient records.
How fast can it be live?
Fast. Manny AI configures in seconds. It reads your business into Knowledge and starts answering from it right away, and adding the embed to your website takes minutes. A full build (website and AI agent) has gone from kickoff to live in two weeks.
Or call (413) 361-8451, English or Spanish.